- WeSim FAQ
- Device not responding when plugged in
- Device recognized, but keys don't work
- Which simulators and aircraft are supported
- Which hardware devices are supported
- How do I get glass panels out (PFD/ND/EICAS/EFB images)
- Changing computers / reinstalling the OS
- How to update
- Where are the runtime logs
- More questions
WeSim FAQ #
WeSim is WeFly Technology’s all-in-one cockpit system. Check this page first for usage issues; for glass panel (WePanel) issues see the WePanel FAQ.
Device not responding when plugged in #
- Make sure you’re using a USB data cable (not a charge-only cable)
- Make sure the device is powered (LED on)
- Restart WeSim or unplug and replug the device
- On first connection, wait a few seconds for the driver to install; the device should then appear on the WeSim Home page
- If it’s still not recognized, try another USB port or another computer to rule out a hardware problem
Device recognized, but keys don’t work #
- Make sure you’ve entered the cockpit (aircraft fully loaded)
- Make sure the current aircraft is bound: Settings → ModelMatch or Bind Current Aircraft on the Popout Panel page
- Some aircraft need power first (cold and dark state): check Cold Start Power on the Popout Panel page
- Test the keys on the device page: real-time feedback means the hardware is fine — the issue is aircraft matching
Which simulators and aircraft are supported #
| Platform | Support |
|---|---|
| MSFS 2020 / 2024 | ✅ Deep support |
| Prepar3D / FSX | ✅ Supported |
| X-Plane 11 / 12 | ✅ Supported |
Deep aircraft adaptation: FBW A320neo, Fenix A320, FSLabs A320, PMDG B737 / B777, C172, C90 King Air, etc.; other aircraft can be matched with ModelMatch.
Which hardware devices are supported #
G1000 family (PFD & Audio / MFD), G3X Touch family (GDU 460 / GDU 370), A320 series (MCDU / Glareshield / MIP / Throttle / ECAM / RMP·ACP), B737 / B777 CDU, C172 instruments, SixPack, GTR 200 and 20+ more, continuously expanding.
How do I get glass panels out (PFD/ND/EICAS/EFB images) #
WeSim includes the glass panel engine WePanel. Entry point: Settings → Popout Panel. See the WePanel User Manual for details; see the WePanel FAQ for troubleshooting.
Note: A320 MCDU and B737/B777 CDU are standalone hardware devices using a dedicated data-driven solution (WeSim reads data → USB cable → device firmware renders the display), which does not rely on screen pop-outs.
Changing computers / reinstalling the OS #
WeSim is the companion driver software for WeFly hardware products — completely free, no license code or activation required. Install and use it on any computer; changing computers or reinstalling the OS has no restrictions.
How to update #
- Open WeSim and check for updates, or contact support for the latest installer
- Updates don’t affect saved panel configurations or aircraft bindings
- We recommend closing the simulator and WeSim before upgrading
Where are the runtime logs #
Settings → Log page shows the runtime logs. When contacting support, they will guide you through providing the logs.
More questions #
When contacting support, please include: software version, simulator version, aircraft model, device model and the failure symptom, for faster diagnosis.
